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Electric Utility

(973) 593-3093
John Avenue
Madison, NJ 07940 (map)

Electric Bill Customer Charge

November 27, 2013

The local paper recently published a letter to the editor that stated that Borough electric bills included a surcharge for customers who paid their bill by check.  THIS IS INCORRECT.

The 'C CHG' or "customer charge" is a  a small flat fee that is charged on every bill, whether it is paid with cash, check or on-line banking.  This fee is was established decades ago to help cover the fixed costs of the system as well as administrative costs with billing.  The fee is currently $4.86 for residential accounts and slightly higher for commercial accounts.

As you can imagine, there are some accounts/connections that have very small or no monthly $$ billing whatsoever.  This charge helps pay for the system so that customer has access to the electricity when needed.

Please contact the utility billing department at 973-593-3045 if you have any further questions.