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1. What is wireless Internet and what do I need to use it?

You need a wireless-enabled laptop to use this WiFi access point. Many recently purchased laptops are configured for a Wireless Internet and some come equipped with a wireless card. Otherwise you will need to purchase a WiFi capable network card ($50 - $90). WiFi uses a 2.4 GHz microwave radio signal to reach through walls, floors and ceilings just like a cordless phone. Access points have a network name called a Service Set Identifier (SSID).

2. How does it work?

Wireless access points are located throughout the library. These points communicate with your wireless device. You should be able to connect almost anywhere in the building and on the grounds. A message will appear on your screen indicating a wireless network is available when your wireless network card senses a signal.

3. What software is needed?

Many wireless Internet laptops will automatically find the wireless network and automatically configure the WiFi network card to XXX. Windows XP contains software in the operating system to automatically find wireless networks within range of the laptop. If your laptop has trouble finding the network, it could be a problem with the network card configuration information or with the software.

Check your manufacturer’s literature for wireless card configuration information to make sure that the card is configured with MPLTrain, MPLChild, and MPLAdmin and does not have data security encryption enabled.

For software problems you should consider downloading a free utility from Boingo that will find wireless networks. You don’t have to subscribe to the Boingo service to use the free utility program on their website.

4. What can I do from this access point?

The WiFi access point allows you to connect your laptop to the Internet at broadband speeds. Through this connection you can surf the web, access the library catalog, conduct Instant Messenger conversations, and check your email. Many Internet Service Providers (ISP) offer web-based email for situations when you don’t have direct access to your ISP account. Check with your ISP to see if they have a web-based email for sending and receiving messages.

Users are expected to follow the Madison Public Library’s Acceptable Use Policy when using this WiFi connection.

5. Are radio signals safe?

The WiFi network meets all guidelines for safety.

6. Are my data or email secured?

Wireless transmissions, by their nature, can be intercepted very easily. The transmissions in and out of your laptop over a wireless network can be easily captured and/or read. If your data are not encrypted when they leave your computer they are not secure. It is recommended that you do not use this wireless Internet for secure transactions, such as banking, investments, or even proprietary information. More authoritative information is available on the Free WiFi Hotspots website.

7. Can the library staff help me configure my computer?

You are responsible for knowing how to configure your own equipment.