A Message to Our Customers

Dear Electric Customer,
The Madison Electric Department is committed more than ever to providing quality power to our customers. For more than 100 years, the Madison Electric Department has been and will continue to be your "home town" utility, providing our customers with reliable and safe electrical service.

The Madison Electric Department consists of a workforce that live either in Madison or in close proximity of Madison, this enables us to respond quickly to our customer’s problems. In an emergency, we take exceptional pride in our quick response time and restoration of a customer’s power, and we will go out of our way to make sure our customers are satisfied. Our crews are dedicated, experienced, well trained, and are continually looking for ways to improve reliability. Our consulting electrical engineers are Crane Associates of Somerville, New Jersey, who have designed and overseen most changes in our system. Madison is also privileged to have an Electric Study Committee, comprised of professional electrical engineers who live in Madison and volunteer their time and experience to advise the Electric Department.

Madison’s Electric Department is prepared for and willing to meet any challenge to insure that our customers have and will continue to have the finest electric service in the state of New Jersey. Our top priority is a commitment to you, our valued customer. Safety, service and reliability are what we will endeavor to persevere.

Thank you,
The Madison Electric Department