Madison Department Information

Information as of March 25, 2020

As this is an emerging, rapidly evolving situation, we will provide updated information as it becomes available, in addition to updated guidance.


Mass notifications, as they are necessary, will be sent via AlertMadison. If you have not registered, please register today by visiting

In addition to AlertMadison, more frequent non-emergent, notifications will be posted on a daily basis on Rosenet and borough social media:

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As a means to practice social distancing, and for the safety of Madison residents and Borough Staff we recommend the following when it comes to making a payment:

Utility (Water and Electric) 

Payments can be made online through MyGovHub, or a check can be mailed (information can be found on your bill).
Please see more information below on utility bills. 

Property Taxes

Property taxes can be paid online through cit-e net, or a check can be mailed (information can be found on your bill). 

Traffic Tickets

NJ Courts provides a fast, secure and convenient way to access and pay your traffic ticket online. Please ensure you have your ticket handy.


A multitude of forms are available online. If you wish to complete a form online and email it to the respective department, please feel free to do so. The staff directory can be accessed here

Forms for all departments can be found here

Report a Concern

Residents are encouraged to use our Citizen Request Tracker to report any concerns, utility billing questions, traffic or pedestrian safety issues or to report a streetlight outage. Requests will be monitored and assigned to the appropriate department.

Borough Buildings

Effective March 18, 2020, we will be restricting access to Hartley Dodge Memorial. Business will be conducted within the vestibule at the court violations window. Restricting access allows us to still continue to serve Madison in full capacity, while ensuring the health and safety of all employees.

Most business can be conducted online, through email or over the phone. We encourage residents to visit HDM as a last resort. 

Building Construction Department 

We implemented a policy on March 12, 2020 that building inspections - including electric, plumbing and fire - will be delayed on a property where a member of the household and/or contractor is sick and/or has traveled out of the country in the last two weeks.

Electric Department

The Electric Department is adequately staffed to ensure that power is supplied to borough residents and businesses. 

Emergency Services

Madison Police, Fire and EMS services are prepared and ready to respond in the event of COVID-19 in Madison. Procedures have been implemented to contain exposure, while also providing a high level of service to residents. 

Please be advised that the Madison Police Department will be strictly enforcing Executive Orders 107 & 108 at the direction of Attorney General Gurbir S. Grewal. This includes playgrounds, and fields. 

Penalties for violations of this Executive Order may be imposed under, among other statutes, 2C:29-1. Obstructing administration of law or other governmental function and/or N.J.S.A. App. A:9-49 Violations as disorderly conduct; penalty; prosecution during an emergency.

The Madison Police Department is now able to accept online reporting of certain incidents that have taken place within our jurisdiction. 

Online reporting is available at: 

DO NOT USE THIS FORM to report a crime in progress, an injury or any other emergency.   Dial 9-1-1 for all emergencies requiring a Police, Fire or Medical response.  An incident of Domestic Violence must be reported to an officer in person; online reporting is not allowed.  The loss or theft or prescription medication or narcotics also cannot be reported online.

If you’re not sure whether or not to use online reporting, contact dispatch at 973-593-3000.

Here is a list of applicable situations for online reporting.

  • Criminal Mischief;
  • Harassment;
  • Lost Property;
  • Theft of Property;
  • Fraud / Credit Card / Financial Identity Theft;
  • Other Non-emergent issues

DISCLAIMER: It is a crime to file a false police report online.

All Firearms Application and Registration System (FARS) applications will be processed with an expected delay due to the COVID-19 response and recovery. FARS will continue to accept new applications, however it is expected that the background investigations and processing times will be significantly delayed. It is important to note that initial applications will be indefinitely delayed due to the closure of the States contracted fingerprint vendor sites. This portion of the background process will continue as soon as non-essential businesses are allowed to reopen.

The process of delivering the Firearms Purchaser Identification Cards and/or Handgun Purchase Permits may be modified (i.e. mailing permits, pickup from a drop box, etc.) and will be handled on a case by case basis.

The National Instant Criminal Background Check System used by firearms dealers is currently suspended. Handgun Purchase Permits are valid for 90 days and can be extended for an additional 90 days for a total validity period of 180 days. It is possible that Handgun Purchase Permits may expire prior to the end of the COVID-19 response. Handgun Purchase Permits will not be extended past the 180 days from the date of issuance. Exceptions may be made on a case-by-case basis for transactions initiated before Executive Order #107 became effective. The NJSP Firearms Unit and the respective retail firearms dealer will handle those exceptions.

We are providing this information so applicants can make an informed decision on submitting an application in FARS at this time

All fingerprinting and non-essential records functions will be suspended until further notice. In addition, most permits are available online. Please complete electronically, as possible.

Tours of the Madison Public Safety Headquarters (Police & Fire), are suspended for the next 30 days.

Health Department

The Madison Health Department continues to monitor the situation, and provide updates, as necessary to borough administration and Council. 

As of this message, Vital Statistics - birth, death and marriage licenses - are still being issued normally, but due to the current health situation, please call the office ahead of time, as your request might be able to be processed via email. 

Joint Municipal Court

The Joint Municipal Court, serving the Borough of Madison, Borough of Chatham, Township of Chatham, Township of Harding, and the Township of Morris will be closed for two weeks, beginning Monday, to mitigate public exposure to COVID-19.

Through April 1, 2020, individuals scheduled to appear before a Municipal Court to contest a traffic or parking ticket, or minor local ordinance violation, should instead await notice of a new court date. Individuals with traffic tickets are encouraged to pay them online (see payments above).


The Madison Free Public Library is closed, as of March 15, 2020. All programs and activities through March 31, 2020 have been cancelled. 

Although closed, the Library is working to continue to provide residents with limited services. Those services will be relayed through their website and Facebook

Public Works Department

Public Works and the Sewer Department will continue day-to-day procedures as normal. The Water Department will be suspending all non-emergency Water Meter repairs/replacements - if a resident has an appointment scheduled, it will be rescheduled for a later date.

Beginning Wednesday, March 25 and continuing for the foreseeable future, our hauler will begin collection as early as 4:00 A.M. Residents are encouraged to place their collection to the curb the night before.

In addition to the change of collection time, twice a week curbside pickup, which was scheduled to begin on May 11, has been suspended for the foreseeable future. This change has been reflected in Recycle Coach. We apologize for the inconvenience, and appreciate your understanding.

Recreation Department

As of March 12, 2020, all recreation activities are suspended until further notice. We will continue to monitor all available information as the situation evolves, and activities will resume as soon as it is prudent and appropriate. 

Our parks are open, but group activities are not permitted.

Senior Services

As of Monday, March 16, the Senior Center is closed for all events and activities. The center will continue to be staffed for phone support.

Van trips have been cancelled. 

The pickleball season, which was scheduled to begin on April 1, 2020 has been cancelled. We hope to start the season as soon as it is prudent and appropriate.

The Madison Area Call to Action (MACTA) has established a hotline to help the most vulnerable population, seniors.

If you are a senior or know a senior who needs groceries or other assistance, please call 1-800-337-0236 or email


Electric meters will continue to be read as normal on the exterior of the house or remotely. That being said, we will be accelerating our meter reads, and billing some customers sooner than normal. You may receive a partial and/or estimated bill, but payment due dates will remain as consistent as possible. 

As of March 13, 2020, interior water meters will no longer be read for residential properties. We will leave an info card at the residence as to how to read and report your usage for proper billing. If we do not hear from you, we will estimate your bill. In the event we have over or under charged, your bill will be adjusted in the future. Commercial water meters will continue to be read as normal. 

Meetings & Events

As of this message the Borough Council meeting will be held as scheduled. Borough committees and boards will only meet if there is urgent business via video conferencing. 

As of this message, events including the Green Vision Forum, Taste of Madison and DDC Summerfest have been postponed or cancelled.